Returns accepted means can be made under the following conditions:
- if an e-mail with the appropriate application received not later than three days from the date of payment;
- if the statement contains a valid reason refund;
- and if after payment of the user did not have time to use paid services provided.
The statement must be sent from the email address to which the user is registered, to customer support e-mail: .
If the reason for the refund is not reasonably related to the quality of our service, we reserve the right to deduct from the amount to be repaid at a minimum fee that is charged for the service refund.
Since the service of money transfers is performed by a third party (electronic payment services), the return time is limited by the internal rules of the system, which was used for transferring funds. We, in turn, will consider the application within three days.